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Frequently Asked Questions
How far away are Tuan HUY shipping?
Currently, TUAN HUY uses the services of the leading courier companies to ensure timely delivery of your goods .: EMS, Viettel Post ...
How do I pay by means of bank transfer, I know that TUAN HUY has received my payment money?
In case of transfer: After receiving your transfer information, TAN HUY customer support department will call to receive the money and will send an email about the status of the order. to be paid.
In case of damaged goods during warranty period, how do I do?
In the case of defective goods in the process of using, you can come for warranty or send to TUAN HUY
We are committed to the most honest way for you, please read carefully the warranty provisions below before the warranty product.
Commitment to the warranty is completely free of errors made by the manufacturer, guaranteeing a change in the first week of use.
With new products we apply the warranty period of 12 - 24 months
In addition, we continue to support the warranty and maintenance of the products sold out from TUAN HUY in the case of minor damage will be warranted for free.
We will be responsible for guaranteeing you with the warranty conditions are guaranteed. You can view warranty information
Currently, TUAN HUY uses the services of the leading courier companies to ensure timely delivery of your goods .: EMS, Viettel Post ...
How do I pay by means of bank transfer, I know that TUAN HUY has received my payment money?
In case of transfer: After receiving your transfer information, TAN HUY customer support department will call to receive the money and will send an email about the status of the order. to be paid.
In case of damaged goods during warranty period, how do I do?
In the case of defective goods in the process of using, you can come for warranty or send to TUAN HUY
We are committed to the most honest way for you, please read carefully the warranty provisions below before the warranty product.
Commitment to the warranty is completely free of errors made by the manufacturer, guaranteeing a change in the first week of use.
With new products we apply the warranty period of 12 - 24 months
In addition, we continue to support the warranty and maintenance of the products sold out from TUAN HUY in the case of minor damage will be warranted for free.
We will be responsible for guaranteeing you with the warranty conditions are guaranteed. You can view warranty information